HRA For Medicaid Member Populations

Improve the health and well-being of your Medicaid population

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Identify Risk Factors for Chronic Disease and Engage Your Population

Identify Risk Factors for Chronic Disease and Engage Your Population

Our NCQA-certified Wellcomplete® Health Risk Assessment (HRA) for Medicaid helps you predict and prevent future healthcare costs for your Medicaid members. It’s a powerful tool for understanding their health status, risks for chronic disease, socioeconomic influencers affecting their well-being, and motivation to make changes for better health.

Learn how member’s lifestyles impact health and well-being

Educate members with tips and tools to make healthy choices

Data to Inform personalized, effective interventions

Insights for more targeted clinician-patient conversations

Increase member participation and engagement

Track progress as members move in and out of your health plan

Guide: Increase Medicaid Member Engagement

To best engage Medicaid populations, we must build personalized approaches that speak to an individual’s specific health risks. And building personalized programs at scale requires data. 

Explore 5 strategies for using HRA data to better segment and engage your Medicaid population.

Increase Medicaid Member Engagement

Increase Medicaid Member Engagement​

Encourage members to take an active role in their health. It’s not just the data collection that makes the Wellcomplete Health Risk Assessments valuable. Use it to drive member engagement and improve patient experience. Our HRA engages members in their care and helps providers and members work in close cooperation.


The assessment process encourages members to think about their health and ways to improve, and an optional library of how-to articles, quizzes, and mini-assessments offers additional resources for positive behavior change.


The Physician Summary report helps clinicians develop a care plan with the member and creates teachable moments. The clinician then has data to inform more personalized and action-oriented advice, referrals to programs and services, and educational materials.


Wellsource HRAs can be completed online on a desktop, tablet, or smartphone, as a paper questionnaire, or administered over the phone.

NCQA Certified

Wellsource is a certified vendor with the National Committee for Quality Assurance (NCQA).

Actionable Data to Inform Effective Population Health Strategies

Identify members’ unhealthy behaviors that they are willing to change—and focus intervention efforts on areas where you are most likely to have success. Providers, care coordinators, and health plans use Wellsource readiness to change pinpoint and prioritize the best interventions for each person:

  • Immediately connect the member to resources to address health risks. 
  • Target high-risk members for a care management intervention.


Use the HRA data to measure the effectiveness of your interventions. The first use of an HRA provides baseline data on the health of an individual or group. Administering the HRA over the course of the year gives you the opportunity to track progress over time.

Readiness to Change report

Built to Meet the Specific Needs of a Medicaid Population

Wellsource understands that the Medicaid population faces a complex set of circumstances and needs. Unlike a one-size-fits-all HRA, the Wellcomplete HRA for Medicaid asks targeted questions that encourage members to take an active role in their health.

  • All content is tested for usability and written to a respectful fourth-grade reading level, avoiding medical jargon and written in plain language.
  • The dynamic question set uses branching logic to guide users through an intuitive and interactive experience. They only see questions that are relevant to them.

Achieve Health Plan Accreditation

Wellcomplete for Medicaid populations helps organizations earn health plan accreditation.  Certification from the National Committee for Quality Assurance (NCQA) is the “gold standard” for wellness and health promotion products. The HRA satisfies the requirements for NCQA WHP 5 certification, and enables organizations to pass the requirements for PHM 4, Elements A through G (formerly MEM 1).

Our HRA also adheres to the 37 elements of the CMS recommendations for HRAs. It is compliant with the latest privacy requirements of the Health Insurance Portability & Accountability Act (HIPAA), including the HITECH amendments, and the Genetic Information Nondiscrimination Act (GINA).

Health Education: Self-Management Tools

Health Shelf® picks up where Wellcomplete leaves off, providing informative and engaging health content to participants. It’s the perfect complement to a Wellsource HRA. Our NCQA-certified self-management products:

  • Increase engagement in healthy behaviors
  • Provide actionable steps to motivate healthy lifestyle choices
  • Foster a-ha moments to motivate action


Get quality data based on solid scientific research.


From implementation to ongoing technical support and training, you can rely on our team.


Wellsource products meet the highest quality standards and privacy requirements.